MAKE A REFERRAL

For GPs, social prescribers, and other professionals. We respond to all referrals within 72 hours.

WHO CAN REFER?

We accept referrals from a wide range of professionals, GPs, social prescribers, practice nurses, community health workers, and voluntary sector organisations. If you work with someone who might benefit from our services, you can refer them.

You can also refer yourself. No professional referral is required.

REFERRAL CRITERIA

✓ SUITABLE FOR COUNSELLING

  • Adults 18+ living in Essex at time of referral

  • Must have suicidal thoughts or history of suicidal thoughts

  • Moderate mental health difficulties (e.g. stress, day-to-day coping, bereavement)

  • Feels confident they can keep themselves safe and isn't acutely suicidal.

  • May have a mental health diagnosis but willing to work on here-and-now issues

✗ NOT SUITABLE FOR

  • Under 18 or not living in Essex at time of referral

  • Actively suicidal and unable to keep themselves safe. 

  • Complex or historic trauma as primary need

  • Active alcohol/drug addiction

  • Ongoing court proceedings (criminal, family, or safeguarding)

  • Requires multi-agency intervention (MAPPA, MARAC, court-mandated)

  • Currently in inpatient or acute crisis care

  • Low mood & anxiety without suicidal thoughts — signpost to Mind/mainstream

Not sure if your client is suitable? Get in touch and we'll discuss. If we can't help, we'll always signpost to appropriate services including NHS Talking Therapies, Samaritans, or specialist trauma services.

HOW TO REFER

  1. Complete the referral form

    Use our online professional/self referral form below or call 07308 069 609 (Mon-Fri, 11am-7pm) with your details and reason for referral.

  2. Clinical Assessor reviews

    Our clinical team reviews your referral and invites you for an initial assessment via telephone to talk through what might work best for you.

  3. We respond within 72 hours

    We'll confirm receipt and let you know the outcome. Current waitlist is approximately 4 weeks. If we can't help, we'll signpost to appropriate services.

Professional Referral Form
Self Referral Form

ALTERNATIVE SERVICES

Mind Mid and North East Essex

Trust Links

NHS Talking Therapies

Mid Essex Social Prescribing

Crisis Support

Longer-term Support

Mind mainstream support

NHS Talking Therapies

Frontline directory

Specialist Support

Essex Sexual Abuse Support (trauma)

Carers First (unpaid carers)

Substance misuse services

Low Mood & Anxiety

In crisis? We are not a crisis service. Please call 111 (option 2) or 999 for immediate help.

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In crisis? We are not a crisis service. Please call 111 (option 2) or 999 for immediate help. **